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Have A Question?

Read the answers to some of the most frequently asked questions. If there is still a question that you have that was not answered, click here to send us a message.

Do you insure packages?
How long will it take to receive my goods?
Will my packages go via air or sea freight?
What address do I ship my packages to?
How do you calculate the weight of a package?
Do you ship to the US?
Do I have to submit my Invoices?
How long does it take to receive my package(s)?
How much time do I have to pickup my package after I have gotten an email that it is available for pickup?
At what point, my package is charged rent and how much is the fee?

St. Lucia

Monday - Friday: 8:30 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
Sunday: Open Peak Season Only

Cayman Islands

Monday - Friday: 12:00 pm - 6:00 pm
Saturday: 9:00 am - 2:00 pm
Sunday: Closed

Dominica

Monday - Friday: 9:00 am - 4:00 pm
Saturday: 9:00 am - 2:00 pm
Sunday: Closed

St. Thomas

Monday - Friday: 12:00 pm - 7:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: Appointments Only

Island Park, NY

Monday - Friday: 9:30 am - 6:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Appointments Only

Trinidad

Monday - Friday: 9:00 am - 5:00 pm
Saturday: 10:00 am - 1:00 pm
Sunday: Open Peak Season Only

Dear valued Customer,
We have made some changes to our site, to ensure that you are always informed. All Notices will be displayed on our Advisory Notice Page which can be found on the bottom of the website.
Dear valued Customer,
We have made some changes to our site, to ensure that you are always informed. All Notices will be displayed on our Advisory Notice Page which can be found on the bottom of the website.